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Count me in as another pissed off pilot who is leaving this bull$hit behind for good. I've bought this (buggy) software 5(!!!!) times in the last few years for different platforms and updates. ENOUGH. If they think they will just make me do that every year for the rest of my career... Better think twice. Never seen such disregard for faithful customers in my life. For the past versions, albeit full of bugs (ALL OF THEM), I had not only recommended the software, but had also gladly served as "support": installing, importing data and coaching several friends of mine whom I had convinced to buy Logten. Not anymore. Now I'll just be another voice telling everyone the kind of company Coradine is. Well... Bye bye!!!
I'm not going to lie, I've had some trouble with the software. I also had some delays with the customer service when submitting issues through email. However, once I did get someone on the issue they did a spectacular job. Tom and Noah did a great job at helping me with some import issues from an old logbook and sorted some current import issues. The software itself is pretty good once you get rolling. Unfortunately because it is complex anyone coming over from a simpler electronic logbook will have some user errors. Overall, good software and really good customer service once you get a hold of them.
A little tricky getting up and running but well worth the wait. Simply the best customer service around bar none! Thanks for you help Paul and team. Keep up the excellent work!!
Hello, I'm sorry for any confusion, and I would be happy to clarify. We have never made any false statements nor intentionally misrepresented our products or services. Please contact our support team so we can address whatever concerns you have, we're always happy to help. We are the leading electronic pilot logbook in the world, growing faster than ever and used at most airlines. We're a small company, that I started when I built the logbook for my own use as a pilot back in 2003. I'm not sure what you're trying to imply about "the word being out on Noah Lieberman" (me), I have been nothing but open, honest, and as transparent as possible. I care deeply about providing excellent customer service, and we strive to develop the best tools for professional pilots. High quality comes at a cost, always has, and always will. Perhaps you could help me understand how you perceive Coradine as somehow criminal for charging money for our software? I'm at your service, Noah Lieberman.
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Completely disreputable company. Bait and switch, fraudulent advertising. Cant see these crooks being in business much longer . Aviation is a small community and the word is out on Noah Lieberman.
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