Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Chanel, thank you for the great review. I will let Michael and Ben know you left them a 5 star review. Thanks again Thomas Reagan General Manager
1654715528
5
Michael and Ben definitely made the hour long drive to their dealership worth it. Michael (Sales Mgr) took the time over the phone to answer all my questions, run numbers and was super patient with me. Honestly that's why I decided to go with them rather any of the other dealerships I had called. That initial contact and and customer service made a big difference and I was so appreciative. Everyone here was pleasant and made my car buying experience a great one!
Janet, Thank you for the great comments. I will speak with the parts department and thank them for the great job. Thanks again, Thomas Reagan General Manager
1654641776
5
Great experience as always. They kept in contact with me through the service of the vehicle. Always outstanding customer service in the service department. Hats off also for the person in the parts department who explained the features of the New KIA umbrella, which I ended up purchasing while waiting for my car to be service on yesterday, June 6th. Thank you all again for a wonderful experience. Stay blessed!
Derrill, Thank you for the 5 star review, I will let Colby know he is doing a great job. Thanks Again, Thomas Reagan General Manager
1654187026
5
Couldn't ask for a better service experience than at World Car KIA. Everyone was informative and extremely helpful. I will be back if any further repairs are necessary. Thank you Colby for your awesome job.
James, Thanks for the review on Colby, I will let him know he is doing great work. Thomas Reagan General Manager
1654128922
4
Colby did everything I asked for during my service appointment. He kept me informed about where my car was during the process and insured I got the best pricing possible. My Sorento is ready for a road trip. Thanks Colby.
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