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Janet, so sorry about the long wait with your aunt. We are working to improve the wait time of our patients. Please call me at the office phone number and I would be happy to discuss this with you so it does not happen again. My name is Lisa and I am the Practice Administrator.
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1
Brought my aunt for her appointment at 5:30 pm and it's now 8:03 pm and she's still waiting to see the doctor. This appointment was made 3 weeks ago she is not a walk in. You need to do better!!!
Satyan, sorry about the long wait but we try to give our patients the best care and a thorough eye exam. But we will try harder to make the wait shorter.
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4
Very thorough Opthalmologist and staff. However be ready to spend 1-1.5 hrs there if you have an appointment.
Dr. Gould totally rocks! I recommend him without reservation. Kind, intelligent, knowledgeable, accommodating. He also does not suggest unnecessary or extraneous procedures to me medication. The staff is generally quite helpful also. I feel very confident about the care I receive from him.