French Press Custom Apparel Printing & Design reviews

1559922843

Engine9

google

1

I don't submit reviews, but if I do it's for a real issue and learning experience to pass on to potential customers. I can't get into details due to legalities, but I will update review after the court case is closed. But I will say this was my 1st and last time dealing with them. And this is the 1st time I had to seek a lawyer for a dispute over a blatant errors made. To add insult to injury Jay expressed his dislike for my design as an acceptable reason to resell the whole batch of shirts with my copy written designs for penny's on the dollar as a way to recoup for their losses. Meanwhile claiming I would have to wait two weeks for refund after deductions are made or they can reprint in one week. If that isn't the weakest attempt to pigeonhole me into bad reprints I don't know what is. So now I have to wait another 2 weeks till refund to get another shop to print shirts, now putting my launch 4 weeks behind schedule, while my 1st of batch of misprints gets put into circulation at a local neighborhood bootlegger. This is supposed to be high end streetwear designs that will now be passed out like 2nd hand clothing before I even get a chance to launch or promote my product. I have never experienced such unprofessionalism, poor quality and pettiness to this degree. Before ordering I spent 45 minutes on phone with Jay going over my checklist and past experiences and standard I was looking for. The next day I even drove an hour to check out set up and bring by previous samples of my expectations (they are no where near DTLA like they claim on site). They assured me this was an easy job and expressed interest in earning my business. I simply stated I just need integrity and quality. They failed on both miserably. Even had the audacity to argue and shift blame like I had fault in the 100% misprint You and a 5 day late deadline, that ended up being 8 days late. Never have I experienced this with any misprint in the past. And never have I been threaten or gaslighted by a vendor about leaving a review or seeking a just conclusion. If you're a company or entrepreneur looking to start a brand that cares about quality, time , integrity, and professionalism? Run away, fast! If you are a local soccer team this may work if you do not care for mistakes or deadlines. I wasted 3 weeks dealing with French press , lost thousands, and now have to push back release and lose more money. Note to consumer to reiterate; they claim they can resale your copyrighted designs that you don't approve of due to their errors, even if it's 100% misprint ratio. And that's all I will say until case is closed. You have been warned.

1515271866

Monica Munoz

google

Hello Monica, Sorry to hear we missed you. Perhaps had the wrong address? We have been at the store since 8am till 4 pm today. We can take care of you via email to save you the trip or feel free to give us a call. If you would like to start a project you can email us at [email protected] and we can help you out and offer a special because of the trouble .

1515273178

2

Hours of operation not as noted online, literally drove as soon as I got off work just to see them because if their reviews and it was closed. Bummer.

1633740568

April Kamilah Bautista

google

5

You need to contact them ASAP for all and every kind of merch you can think of, especially on apparel. Why? Each person Ive interacted with are professional, friendly, creative, and honest. Not only are they good people, they produce good work at a fantastic price. I used this local business because all the owners are local, born and raised in the area Cypress, East LA, and Long Beach. If you have a vision of how you want your merch to look like but unsure of the design or quality. Contact this business now because they can help you with your design! Plus they are patient. They executed my vision better than I expected. I dont know how but they did! Please support this locally owned and operated business. You will not regret it!

1551897824

Randall M

google

5

A+ Kevin answered all my questions and made it happen. Cheers.

1523683748

Annette Kellam

google

5

This place is awesome. After getting rejected by several places, French Press Custom told me they could print my shirt right away. My shirt was done when I walked in the door. Price was reasonable and work was nice. Amazing customer service!