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Very disappointed had lots of stuff done there that I was happy with. Sent a lot of people there for business as well and had a lot of future plans coming up. But my daughter purchase a shirt .Feb 15th never got it was told 2 weeks so he went with covid excuse when that had nothing to do with it and to top it off he kept saying it was almost ready. When I went in nothing was on shirt and here it is June10th no shirt. Taking on to many jobs not able to handle it recommended going some where with enough man power.
The customer service, timeliness, organization, and urgency could not be worse. Most disheveled and unapologetic business I've ever encountered. You can expect good work, if you can tolerate it not being ready anywhere near the expectation without even an apology when its missed by months and months and months. These are not-one offs and instead standard business for them. You can expect to be lied to about status, progress, and delays. Every excuse in the book. You can expect orders behind yours to be filled while you wait. They will verbally tell you that yours are delayed because "another big order came in". The owners like to hide in the back and let the front staff take the brunt of complaints, and never come out. While you are lied to some more. Do not recommend. Avoid. Avoid. Avoid. I'd give zero stars if it were an option.
Currently having bowling jerseys made for my team, will update review when I get the jerseys. What made me want to write a review early was the great service I received. The moment I walked into the door I was greeted and offered assistance. I've never been there before and the staff helped me get exactly what I wanted. I'm super excited to see the finished product!
This place is a joke. Orders take months and never a single word on the progress of your ordered item. I would advise to go to shirt wizard instead for your needs.
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