Southernoralsurgery reviews

1565038083

Lief Chou

google

1

WARNING! DO NOT come here! The office side of this business is dishonest and unhelpful. They told me the services I needed were covered under my insurance. Then then totally botch the filing process and leave me to pick up the pieces. Finally, after FIVE MONTHS and multiple headaches, they let me know that their services are actually not covered under my plan and I'm out thousands of dollars. So much for due diligence. Learn from my misfortune and stay away.

1593091056

thomas cooke

google

1

They demand payment up front regardless whether you have insurance. They file the claim and do not send all pertinent information to the insurance company. You are left waiting for the claim to be completed. I wont be back.

1550701338

Mike S.

google

5

Was scared to death when I was told I needed oral surgery. I was referred to Dr. Lane. He was such a professional and just a good guy. His staff was excellent and the whole experience was way better than I expected. Painless and no complications. If youre afraid of going to the dentist, dont be. Go to this guy.

1588605963

Barry Siegel

google

5

I have been to Dr. Lane's office several times over a period of years. I have been satisfied with his services. He is gentle, painless, extremely competent and reassuring. I continue to be one of his patients.

1561060950

Irby Petit

google

1

Literally the absolute worst bedside manner you could imagine. Ill start from the beginning so its real clear- Went for a 3rd molar extraction on the bottom jaw. Consultation was 90.00, fair. He came in, spent literally 4 minutes with me. Told me nothing outside of that because Im a bigger guy it was going to be aggressive (my teeth were NOT impacted by the way). He didnt stay long enough in the room to ask many questions and his nurses were equally as awful. So they sent me to reception to provide an estimate and such. Oh, mind you during my consult he said he likes to make sure people are good and out before he begins because he doesnt like negative reviews online. Well... flash forward to today. His office staff are some of the rudest people Ive ever encountered. Disorganized is an understatement. I show up early for my appointment- the door is locked. People run late, it happens. So then they start calling me basically accusing me of not showing. So I tell the woman on the phone that me and 5 other people are waiting outside and that the door is locked. She argues with me and hesitantly sent someone to check. Low and behold it was locked. Easy mistake. The indignation from his staff was unbelievable. So we finally make it back to the room and the nurse put some clips on my ankle and forearm to monitor my vitals. He comes in and says really nothing. Explained nothing and then sprayed some cold stuff to start the IV which frankly was the best part of the time there. So they start. At no point did they tell me what they were injecting, what I may experience or anything of that nature. IM. STILL. AWAKE. so they start and I jump a few times and get scolded for moving. I mention that I feel it and it hurts and was ignored. Not even reassured that its normal. So they complete that one. They proceed to the other side and it hurts worse. I again mentioned that I felt it and it was hurting. Not a peep. I mention this again after they finish and I was told we gave you 3 times more and youre just hard to sedate. At this point Im so offended that I just want to leave. So thankfully he finishes this extraction process. Basically they take all the stuff off (2 clamps and spo2 monitor) and tell me to sit up. Off into a wheelchair I went to be driven home. It was the worst dental experience Ive ever had. I wouldnt recommend this practice to my worst enemy 10 times over. Theres better doctors out there who actively listen and display remote kindness. Sadly. This is not the practice for that. If you want a McDonalds experience, please by all means this is the practice for you.