Ewi Thank you for taking the time to post this and I am sorry to read your comments and obviously on this occasion we dropped the ball. I was there yesterday and helping out in the showroom as we are like a lot of business currently short of staff due to long term illness and staff training hence, I was unable to help you as I am not product trained, and Martin was trying to finish with his previous customer and Rob the Manager also had an appointment for one of the team who is off sick. No excuse and being kept waiting is disappointing, but compared to an airport currently we kept the wait time down to a minimum and maybe Martin coming straight off the back from one customer you didn't get the best of him. I am more than happy to arrange another meeting with another member of the team, however if you don't wish to do this, I wish you good luck in search for a new car. Regards Keith Wheeler Group Sales & Marketing Director
What a waste of time. After half an hour waiting guy wasnt interested to show anything. Very disappointing. 0 customer service, 0 manners. If someone wants to buy car for 30k you should at least show what you have.
Mrs Batchelor Thanks for taking the time to post this review. Iseult and the team at our Weybridge branch work hard to deliver a great experience. Thank you for your continued custom and we look forward to seeing you again in future. P.S. Please mention this to as many people as you know! Kind regards Tim Golding Group Service Director
Mr Gay Many thanks for taking the time to post this review and I am glad the team at Aldershot are looking after. Thank you for your continued custom and please feel free to recommend us to your friends and family. Regards Tim Golding Group Service Director
Molly Many thanks for taking the time to post this review and I am glad you are pleased with your new car and the job Geoff did for you. Please feel free to recommend us and Steve to friends and family when they admire your new Captur. Kind regards Peter Hall Sales Manager SMC Renault Aldershot
Geoff was very helpful and went the extra mile with purchasing my new car. Highly recommend x
Mr Stilwell Many thanks for taking the time to post this review. The team work really hard to ensure they deliver the best service. Please feel free to recomend us to your firends and family. We look forward to seeing you again in the future. Tim Golding SMC Motor Group Service Director
Very friendly and prompt with getting back to me when i contacted them regarding Service+MOT