Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Hi 'Mossy', not sure if this is a real review or a competitor spamming us. Either way the review didn't leave us a lot of feedback to work on. If you do have some constructive feedback for us on how your possible visit could have been improved it would be fantastic to hear it. The best contact email to send it through to is [email protected] If this was an accidental or spam review it would be very much appreciated if you could please remove it. Thankyou, KR
Thanks for your feedback Ryan, we appreciate you taking the time. We'll always do our best to give the best service available and make sure customers leave happy. Hope to see you on the water again soon :)
1489722769
5
$25ph for SUP hire, not bad. The staff were friendly too
Thanks for taking the time to write a review Frank, very much appreciated. We do our best to make sure everyone that comes into the store is fitted to their ideal board and leaves happy and ready to hit the water. Hope you're getting plenty of time out there!
1489722857
5
Dedicated and competent staff - excellent service - good selection of boards. We spent some time discussing our needs and then picked a board, which the staff member then got ready for us (despite it being after closing time on a Sunday now) so we could hit the waves on the same day. The board was one I hadn't even considered yet - but it turns out to be the perfect board for us. Thanks!!
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