Providing patients and their families with optimal care is our number one goal. Your positive feedback is sincerely appreciated.
I recently had BLETH surgery with Dr. Bearden and it was great from the time the nurse took me to the back and got me settled in ( great nurse whish I could remember her name). To the anesthesia, surgery and follow up appointment, all without any discomfort. Only issue was with the post-surgery ointment prescription. have more than one pharmacy on record in case yours does not have the ointment prescribed.
We regret to hear of your experience. The patient/family experience is important to us. Please contact us at 804-287-2020 to speak with a representative.
Twice other staff barged into room during eye exam laughing and talking to get equipment for another room. On the 2nd time I asked if they normally do that. Staff explained that she had to put equipment back. It was very disruptive.
Thank you for the review! Our staff works hard to provide the best eye care possible and positive words go a long way. Patient satisfaction is our top priority. We look forward to serving you again.
It is The best pediatric ophthalmology clinic. My daughter (4yr) was so scared but the doctor assistant was prefect dealing with her. What i really liked is when the doctor assistant saw my daughter so scared and shaking, she said lets cover the equipments that we dont need and wont be used and she covered doctor exam table. This tiny step was a smart idea from the assistant, my daughter started to be cooperative with her after this. Dr. Marcus and her assistants are really great with kids. Finally, as my daughter said thumbs up for this place mommy.
Thank you for leaving a review! The team at VEI is thrilled to hear such good feedback.
A wonderful place for eyecare all of my children are seen by Dr. Marcus and we have been coming to Virginia Eye for many years. Recently my son had a visit with Dr. Marcus and as a dad I couldnt have felt more comfortable during the examination. I had many questions for Dr. Marcus as this was my first time attending the exam; she was more than helpful telling me the components that help her determine his prescription. Tammy the technician was very attentive and patient with him. The facility was very clean and organized. The front desk provided a quick and efficient registration. We were in and out of our appointment in just over an hour which was very nice especially with a toddler and busy schedule.