Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Hey Paula. Just a little confused. You said great experience but gave us a one star. Not sure if there was something we did wrong that we need to improve or you messed up on the grading of us. Let us know. Hope you had a great day Matt
Hello Charisma. I do apologize. We do strive to say hello to everyone in the store and give the same customer service to everyone. We will let her know. I know its no excuse but She is still young and has a lot to learn still. Please dont hold anything against her. We do hope you give us a try again. If you ever need any embroidery done come and see me. My name is Matt. We hope you found what you needed in the end. Have a great day.
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I brought my daughter here to buy scrubs today and they didnt open until 10 so we waited about 15 mins until they opened no biggie..:we walked in and began looking without any greetingno big dealuntil a minute later another customer walks in and Erin happily greets the customer and asked if he needed any help. How RUDE IS THAT?!!!!! My daughter and I were immediately offendedI told her lets go we will spend our money where its wantedwe left but I knew Id be leaving a review so we went back in and asked the lady behind the counter who had just ignored us her name and she said Erin. We went to Uniform Advantage and experienced exceptional customer service. NOT OK ERIN!!!!!
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