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Horrible.. DISHONEST.. and incredibly UNPROFESSIONAL!! Hands down the worst facility to visit for any eye exam. Please BEWARE of untrustworthy employees. Especially the eye doctor. Doctor mentioned she only plays doctor on tv. As she continued to be sarcastic. It hurts to be treated, as the way I was treated by them. I hope the establishment understands that without any loyalty towards their customers, they will not be able to run a business. I wish them nothing but the best .
NEGATIVE STARS ! This place is horrible. I will never go back. Ms Alushi is so unbelievably rude. When I got there I had to call before going in. While speaking to the doctor I tried explaining that I had to bring my daughter who was NOT sick, in with me. Due to personal reasons she didn't go to school. When I tried the doctor hung up on me. I saw her at the door and mentioned I was hung up on and my daughter was with me. She gave me a horrible attitude the rest of the exam and it was the most uncomfortable unprofessional exam I have ever experienced. Immediately she responds oh great so bring your sick child here that's great. I responded with she's not sick. She cut me off and said yeah well with things getting a little better everyone just thinks they can do whatever they want. Any time I tried to speak her responses were mmhmm sure. Towards the end of the exam she said I had extremely dry eyes. She recommended drops and gel drops at night. I had told her that I wasn't a fan of how the gel felt, trying to converse with her and see if there was an alternative and her response was well just do whatever you want. Don't ever go to this place. The place is all bagged up as if all customers are disease infested zombies. she is a very rude lady who thinks she can talk down to people. Don't spend a second here. She's horrible!
Until now I've had nothing negative to say about this establishment, however I made an eye exam appointment weeks ago for today the 19th. After waiting weeks for said appointment, I receive a message 3 days before my appt telling me they have canceled it due to my lack of response to their covid screening calls. So I called a day later, got their answering service (ironically enough) and explained my lack of contact was due to a sudden loss in my family, to which I had to attend and was also grieving!!!! Was told I'd get a call back... which I did, the following day (aka day of the appointment) to be told "Sorry for ur loss but I gave ur slot away... but we could see u in a month?"!!!!!! WHO DOES THAT?!!! NO COMPASSION OR CONSIDERATION FOR WHAT PEOPLE MAY BE DEALING WITH IN THEIR DAILY LIVES!!!! I am hurt and disgusted and still left with strained eyes and no new scrip!!! Thanks for the humanity NOT shown Vision Shoppe!
Great place to get glasses, I got new glasses today and they were very helpful and i was out within 30 minutes. I found 2 glasses that I feel in love with which are currently being made!
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