Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
This software is likely excellent, but for an established company, the video training that they provide is highly inadequate. If you purchase this software, plan on spending the $5000 to get personalized training
We have been a shopworks customer since 1999 and I couldn't imagine running our embroidery shop without Shopworks software. We have been in the embroidery industry since 1977. The tech support is wonderful. A big shout out to Kim and Maria for their technical knowledge and their upbeat personality. Erik from Northwest Custom Apparel. Seattle, WA
I googled the phone # to call from the road and saw the negative review. We have also been in business for 30 years (this May) and have been a Shopworks customer since 2002. I am 2nd generation in the business and couldn't imagine our business without Shopworks. We utilize all functions and over the years have played a major role in updates and new features. The system is cumbersome but this is not a negative. Shopworks is a part of every aspect of our business. It is not a software that handles just accounting or order entry... it does it all. In my opinion Shopworks is our most important employee, partner and guide. Shopworks is a part of every aspect of our business. Our entire company would strongly recommend the software.
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