Sumptuous Locks reviews

1637427242

Priscilla Usoro

google

Hi there, our records indicate that you had one Sisterlocks consultation with our salon- but no actual hair services. We began your consultation appointment on time , provided a thorough consult, followed protocol and guidelines as per the Sisterlocks home office. Im so sorry that you couldnt afford our services at the time. We wish you the very best of luck in your search for a Sisterlocks consultant within your price range and budget. All the best to you!

1638920265

1

This establishment actually had me laughing hard. It's a joke is all I'll say. I'm still laughing at my experience, I can't believe I fell for it.

1643843844

Dana Garcia

google

1

While I was pleased with my prior service, my last experience with this business, the owner to be exact made me make the decision to never go back. She seems to not respect her clients time. The first time I encountered a problem was after I scheduled an appointment for 7:00am on a Saturday. I decided to go over to Brooklyn on Friday night so that I would be closer to the salon and wouldnt have to drive from NJ. However, at 4 am that morning I get a text from her stating that she wasnt feeling well so can I reschedule or move the appointment to 10:30. It was my daughters birthday and we were scheduled to take pics at 12:00pm back in Jersey so obviously that didnt work for me. So now I wasted my time, gas and toll. She never apologized or even made an attempt to she things right after I explained my dilemma. Didnt buy her storyit seemed like she had a long night. The mistake I made was going back. I called and rescheduled my 4 week retightening for February 2nd which was a couple days past my 4 weeks. Again I took a 2 hr drive to the salon and this time she said that she scheduled me for March 2 which would be almost 9 weeks. Not only that but I would not have been available on that date so I wouldnt have agreed to that. At the time of me scheduling the appointment she said she didnt have an earlier appointment for my original date but had something next week (Feb 2nd) so when I got there and found out that I was t scheduled I was so confused. Not only that but I called while I was on my way and she didnt say anything. When I arrived, she wasnt there yet so I sent her a text saying that I was waiting in my car because I had to park about a block away expecting her to let me know when she arrived. I never received a response or call. I decided to walk back to the salon and there she was. Great Customer Service! Again a waste of my time.

1617225185

B.A. Bratton

google

5

A great place for your natural lock care

1439394736

Vanessa Redman

google

5

Prior to Waresi fixing my impaired sisterlocks, I've never gotten a flattery on my hair unless it was styled. Styling my hair was the only way to get any notice from a few onlookers. When Waresi started to do my hair, it was done. Just stepping out her salon with only retighten sisterlocks I'm constantly complimented. Finally ,the way my hair felt and looked given me high spirit's about my sisterlocks.

1613321780

Rosalie Leon

google

Hello Rosalie, Im sorry that I cant put a face to your name but the statement youve made is completely untrue. While we are very specific in the services we provide, we absolutely provide many size options including sizes larger than sisterlocks and microlocs. Im happy to meet again to address the parts of the consultation that you may have misunderstood. Please give us a call at your earliest convenience. Thank you.

1613328004

1

Can only do basics. I reached out for small locs, slightly bigger than microlocs or sisterloc and she stated she couldnt do it, then what can you do ?