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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Hi, thank you for your review. We never want any of our customers to leave our stores unsatisfied. Can you please contact us at 1-844-467-1333, so that we can chat about this directly? Thanks again!
1654490802
1
I walked in, the 3 associates at the counter were standing in a circle talking, didnt say hi or acknowledge me, so I looked around for the bracelet I came to buy , when I found it I still was ignored, it wasnt until they heard me say Ill take my business elsewhere, instead of offering help they backed up into the corner whispering like high school girls The bracelet set I came to buy would have been at least a $300 before taxes guess they didnt need the sale
Hi Bryan, we are so sorry to hear this--thank you for bringing it to our attention. Customer service is a top priority to us, so we would love to speak to you about this further. Could you please contact us at 1-844-467-1333? Thanks!
1652678521
1
Staff here is super judgmental of clientele and become super hostile when it comes to processing a return
Thank you for your feedback, Candy. This does not reflect our typical in-store experience, and we're very sorry to hear this happened. Please contact us at 1-844-467-1333 so we can discuss this in more depth. Thank you!
1651549135
1
VERY RUDE BEHAVIOR OF MANAGERS HERE. DON'T REALLY CARE AND VERY I don't care attitude to how the customer expresses the issue.
Thank you for taking the time to leave us a rating. We'll pass this feedback along to our store in hopes of improving the experience for you and future customers.
1651578024
3
Super busy, great customer service. I won't tell you what I bought or you'll see someone else in the ad I haven't been paid for, but love it!