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All wrong sizes Larges are smaller than Mediums, long story short we can only use 5 of the 12 shirts we ordered. They passed the blame off to UNISEX SIZING with no offer to try and make it right. I could have ordered 10 dozen of these maybe 50 dozen, not now.
I should probably wait to get the shirts before I leave this review but Im so annoyed Im not gonna wait. Sorry Bolt you had your chance to make it right over email. We just placed an order of 12 shirts. The art uploaded to a little digital shirt template and we selected our shirt color. During the proofing process we decided that the ink colors, once adjusted for print, would look better on a white shirt. We requested the change and were told we would be charged a restocking fee of $26 to change the shirt color. Im sorry but theres no way thats reasonable. Thats the whole reason a proofing process exists - its a courtesy process to set the design before print and to avoid wasting everyones time and money. Its not there to make extra money off of your clients. Weve been designing and sending shirts to print all over the world for over 30 years. Weve worked with huge names in the music industry and designed literally millions of dollars worth of merchandise in that time and weve never seen a policy like this. No physical shirts were even being used at this point in the process! Its a little digital mock-up! Restocking fee! Of what? Pixels? Dont be fooled by their low prices, theyll get theirs one way or another. And we will FOREVER avoid this company in the future.
Ordered shirts for work and they turned out great with a quick turnaround time. They are better quality than others we've had made that cost quite a bit more. I ordered the most affordable Tshirt. I'll wash them tonight and see if they shrink much.
Do not order if you care about the quality of your work! Ive order from them quite a few times, only when I need something quick and cheap but because of this the quality is lost. After speaking to the owner she even admitted that as they grow things will be missed. Clearly a goal for the long haul is not producing good products, only quick and cheap ones. Spend a little more and go to a company who puts more care and effort in to what they do.
I have used Bolt Printing for several years. Their prices are great and the quality of my full color logo looked fantastic. Lana has been awesome to work with and always answers all my questions while helping guide me through the process. Kudos to her and Team Bolt!
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