Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
My husband and I visited Hearth and Patio on Kingston Pike, Knoxville recently. We were immediately met by Brian Wright, who did a tremendous job helping us, Brian was very patient with us; answered all our questions; helped us pick out the fireplace that we wanted (including the facade, liner, chimney sections, elbows, and termination kits needed). Brian is very knowledgeable of the fireplaces at Hearth and Patio and how they work. As he printed us a quote, the warranty, and building specs, Brian also discussed the installation process with us and gave us the name and phone number of the installer when we are ready for the fireplace to be delivered/installed. Thanks Hearth and Patio for hiring such awesome, kind, and professional store associates such as Brian. He made our visit very enjoyable and did a very wonderful job.
I spoke with multiple gentlemen before buying my husband a big green egg. They could have easily sold me the largest one they had but recommended a smaller version that has suited our needs perfectly. Wonderful product, outstanding customer care. Very trustworthy business. Definitely going back for our outdoor needs. Thanks so much!