Central Park Carriage Rides reviews

1554925429

Christine Alemany

google

Hello Christine, My name is is John and I am the manager/owner here at Central Park Carriage Rides. Im sorry to hear about your disappointment with us, and I would like to personally assist you with making things right.I tried to locate a reservation under your name but looks like there were none. That being said I believe there are 2 options; either you are one of the competition company's fake review or you left a review for the wrong company. I would like to reach out today to discuss, or you can contact me direct at (917) 947 9954 if more convenient. Lets get on a call and address this asap, we value your business. Yours sincerely, John

1557767009

1

Don't get a horse carriage for your your if Central Park.

1566849727

Gabriela M

google

Hi Gabriella, I'm John and I'm an owner/operator of one of the carriages in our company and would like to try to help you if you can tell me which company you've booked with -or even if it was a walk up ride. Unfortunately very oftenly our website is getting the park visitors confused for our name being "Central Park Carriage Rides". Some of the park visitors think, this is the google business page for all of the carriages/companies that operate in Central Park and we end up getting bad reviews :( Please get in contact with us at [email protected] and I would be more than happy to help you if you booked with us (or not). Best regards, John

1567013908

3

Muy caro

1616788095

Beyzanur Gülek

google

Thanks for the great rating. We are happy to hear that you are glad with our service. We hope to see you again!

1626270022

5

Fatih was a great tour guide he gave us a very nice ride

1633659228

Jenny White

google

Hi Jenny, Thank you for your kind review, you guys also were amazing. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day, thank you. John

1637165040

5

The people are great they tell you about the park ..we took a 60 min..tour only goes less then half of park ..they have them at top and bottom of park...I did bottom or beginning of park next time doing top ...4 people 135.00 not to bad ..

1625097392

Melissa Trump

google

Hi Melissa, we understand how frustrating this could be and we are very sorry to hear about your bad experience. Unfortunately - DCA announces work suspensions when temperatures reach near 19 or 89 degrees or during severe weather conditions. As soon as DCA lets us know, we reach out to our guests to let them know that the horses are going back to stables and offer a full refund or rescheduling for later same day or any of the following days. Sometimes it could be hours before your ride and sometimes it's just before. Again we are very sorry about your bad experience and hope that you enjoyed the rest of your trip to NYC during the heatwave.

1626269860

1

DO NOT BOOK WITH THIS COMPANY!!! They will cancel on you 10 mins before your scheduled time. Imagine the disappointment of my 5 year old when she wasn't able to do the tour she waited for all day long. Waste of transportation fees to get there. They will act like they are doing you a favor by refunding your money... like they have a choice. Nothing offered for the next day ect. Zero stars would be given if possible. Can't imagine if this had been for a proposal.