Thank you for the great Review! We strive to be the best in all facets of business, and we are happy to address all of your sublimation needs! Have a great day.
I just cannot say enough good things about Conde Systems. They have the best customer service throughout the company. I love that they have tech support available everyday and they will remote in versus just requesting an emailed video. Then my account rep is the absolute best. She worked with me even when my company was just a concept and she's play a huge part in my sublimation education. Their weekly Youtube lives have encouraged and educated me on just about all things sublimation. Many businesses can learn from this company!!
Good morning Toni, we apologize about this, and would like to make this right with you. This "pick-up fee" policy has been amended and we would like to offer you a coupon for $10.00 off of your next order. Use coupon code: CPN-NSO to redeem this offer. Please reach out to your salesperson for any questions about this offer. Also, reach out to your salesperson in regards to the EasySubli allotment that you are accustomed to purchasing, you will be allowed to buy as needed as you always have, again, our apologies about this. We also have a Sample Pack of 3 for $10.00 available, be sure to take advantage of this offer. Again, we apologize about these and we assure you that this fee and order allotment that you purchase will no longer be an issue.
Today as normal I placed an order with Conde Systems. Conde Systems is local for me so on a norm I place my order and drive over and pick it up. Today when i placed my order the rep advised me that I would have to "pay" a "$10 pick up fee!" I could not believemy ears. Never had I heard such a thing. I have to pay a fee to pick up my items! I've been in the sublimation business as a small business owner for the last 2 years or so. I do not use a lot of EasySubli so I buy it as needed. Also, if there was a product that i wanted to test out, I have always been allowed to buy 1 or 2....Not today...I was gonna have to buy in lots of 10...I alway shot out Conde on everything. not anymore!!!! One very upset customer!
Thank you for the great review! Conde strives to be the #1 source for products, as well as information to help your sublimation journey go to new heights! Thank you for allowing to be your go-to source for everything, and have a great day.
Superior products, excellent customer service, and the best equipment. All this AND so many free training resources makes Conde my go to place to everything! Thank you!
Thank you for the great review! We pride ourselves on great products, and excellent customer service. We're happy to be your go to source for your products, and we will continue to give the best customer service. Thanks again for the great review, have a great day!
I have been doing business with Conde since I began sublimation. They are my go to for equipment, supplies and 95% of my substrates. LOVE the customer service!