Thank you for taking the time to provide us with this input, Mrs. Mischo- it was a pleasure serving you during your time of need! Please remember that we are always here to help!
Raul did such an amazing job cleaning up our bedroom! He arrived the day I called to evaluate the situation with our carpet, and they scheduled to clean everything up very quickly. I was pleased with the work they completed and the level of promptness and professionalism they displayed. I highly recommend ServPro.
It was our sincere pleasure you serve you and Mrs. Laster during your time of need. Thank you for the opportunity- you will always be part of our Servpro Family! - Albert
They did a great job, especially considering the demand for their services caused by the large number of homes that needed help at the same time. I especially appreciate the responsiveness of Clifton Board, Albert Sifuentes, and Martha. They were also very cordial.
Mr. Baker- thank you for your review and a special heart warm thanks for allowing Servpro of Northeast Ft Worth to serve you and your family!
ServPro Northeast Fort Worth was onsite last Tuesday within a couple of hours of our flood. They came with a team of 5 Dylan, Ethan, Dakota, Jeff and Vinny. I'm sending out a special THANK YOU to each of them. Not only were they respectful, empathetic, professional, QUICK and Strong I never heard a foul word, a negative moan or groan or anything except positive about life and work. This TEAM was an Incredible example of their company and I claim blessings over all of them in life and career. I want the owner local and national to know these guys represented showed up and showed out; you should be proud of them. They worked long and hard hours at our home for several days and by the time the job was complete I felt like I had 5 new family members.
Mr. Menard, it was a pleasure working with you and helping you get your home back to pre-loss condition. Thank you for the opportunity to serve you and many thanks for trusting us with your home! - Albert
This group was excellent to work with. After reading plenty of negative reviews, I was very skeptical of utilizing Servpro. The initial discussions I presented them with my concerns and issues. They were very understanding and under the agreement that nothing would begin or move forward until my insurance approved. Servpro understood and even recommended a 3-way call with insurance. During the mitigation process my insurance sent out a second adjuster. It took the insurance 2 months from completion date to approve Servpro's billing. Servpro never once complained or raised the concern of rushing payment status.