Collect opinions in accordance with the Omnibus Directive
Find out more
Get reviews
Basic features of Rating Captain
Manage
Mediations and coupons
Analyze
Know your customers better
SEO Widgets
Upgrade your SEO impact
Customer Satisfaction Survey
Convenient survey research
Shopify WooCommerce Deconetwork Baselinker See all
mdi-chat-processing-outline
Contact us: +48 572 971 973 or support@ratingcaptain.com
Blog
Find out what's new
Knowledge base
All technical stuff
Analyze your online image
Our tool gives you an in-depth look at what your company's image looks like
Find out more
mdi-chat-processing-outline
Contact us: +48 572 971 973 or support@ratingcaptain.com
Customers Pricing
Sign in
English
Polish
Swiss
Sign in Sign up for Free Get reviews Manage Analyze SEO Widgets Customer Satisfaction Survey Blog Knowledge base Customers Pricing Features Resources Customers Pricing Careers Team Reviews Catalog Affiliate Program Terms of Use Privacy Policy Data processing
Your customer feedback profile can bring
as much as 23% of traffic to your website.
Register for free
mdi-chevron-left Return Companies mdi-chevron-right None mdi-chevron-right
New Country BMW
New Country BMW - logo
Profile not verified

New Country BMW - reviews

Information about New Country BMW

4,62
100 reviews
Opinion-forming portals
1
Visit website mdi-chevron-right
1654701580
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPeHJ1OGNBEAE!2m1!1s0x0:0x390b0bf447a07ec7!3m1!1s2@1:CIHM0ogKEICAgICOxru8cA%7CCgwIjPyClQYQ8KKYmgM%7C?hl=en-US
Marcus Harwood
google
https://www.google.com/maps/place/?q=place_id:ChIJ0cnbmYhU5okRx36gR_QLCzk
1
Requested appraisal which fell through the cracks until the last minute. Never got an update at the end of day 2 to tell me if my car was ready or not.
1654266412
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPekxhNVBnEAE!2m1!1s0x0:0x390b0bf447a07ec7!3m1!1s2@1:CIHM0ogKEICAgICOzLa5Pg%7CCgwIrLTolAYQwJmmrAE%7C?hl=en-US
Behr15
google
https://www.google.com/maps/place/?q=place_id:ChIJ0cnbmYhU5okRx36gR_QLCzk
1
After having my car for 8 days (defective part -warranty covered) service tried to send me off twice with same defect issue! Tried to send me off with seat belts buckled in all seats to get buckle alarm to turn off! Much to their dismay that didnt work either, so car had to stay with service again -And through all of this no loaner!!
1654234702
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPOU1uMzVBRRAB!2m1!1s0x0:0x390b0bf447a07ec7!3m1!1s2@1:CIHM0ogKEICAgICO9Mn35AE%7CCgwIzrzmlAYQ4KHPkAI%7C?hl=en-US
Terron Marshall
google
https://www.google.com/maps/place/?q=place_id:ChIJ0cnbmYhU5okRx36gR_QLCzk
1
Staff was very argumentative from the very beginning, I was told I would have everything covered in my warranty plan(from my original dealer) but my representative went out of his way to make sure that my extended warranty would not cover the charges. We ended up having a 30 minute argument where I had to debunk his theory that my car was never serviced there before in the condition it was in(one dent on the hood and a scratch on the side of the hood). He then insisted that my car had been in another accident other than the one I reported the last time I had my car serviced there. It went as far as me having to tell him to pull up the pictures they take prior to the service. After this initial argument we decided to just land on a diagnostic check to determine what was wrong with the car. I was then quoted $10,000 and told to refer to my insurance for the bill. I then paid by bill for the overall diagnostic and proceeded to handle business with my insurance. At this point the car was not drivable anymore and I was in an ongoing battle with my insurance company who at the time was undecided if they would foot the bill and transport the car to the new mechanic. I fought with my insurance to no avail for 2 months straight before finally settling on a new certified BMW mechanic. After this decision was made I proceeded to called down to BMW to schedule a towing from there lot to the new mechanics lot. I was told everything would be fine and to have to Tow Driver retrieve my keys from the front office. I then get a call that my car has been removed from the lot and was deemed abandoned. At this point, this facility has my phone number and prior paying my diagnostic bill had been in regular contact with me via Phone Calls, Text messages, & Voicemails. I was then told that they tried to contact me once via phone (no voicemails). I understand that the car being there for longer than expected may have caused some issues but I was under the impression that my representative was aware I was taking the advice that he gave me. Also the effort to retrieve my money for the diagnostic and the effort to notify me that my car was being removed did not match. Overall I felt slighted from the very beginning of this interaction and Im not completely sure why.
Sales & Product Information
pawel.burda@ratingcaptain.com
Technical support and payments
support@ratingcaptain.com
HQ Poland
Liskego 7, 50-345 Wrocław
HQ Switzerland
Hertistrasse 26, 8304 Wallisellen,
Features Get reviews Manage Analyze SEO Widgets Integrations Surveys
Resources Blog Knowledge base
Customers
Pricing
Careers
Team
Reviews Catalog
Affiliate Program
Terms of Use
Privacy Policy
Data processing
Subscribe to our newsletter
Sign up
A confirmation message will be sent to the e-mail address provided. Something went wrong :-(
Social media
Google logo YouTube logo LinkedIn logo Instagram logo Facebook logo
Copyright © 2022 by Rating Captain
We use cookies to provide the best possible service.
Refer to our privacy policy for more info.
I agree