Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello, We are sorry to hear this. I see that you scheduled a tour at 12:15 but arrived early. Our team was still helping the previous tour up until your appointment time but we available to tour you at 12:15. We've reached out to reschedule your tour but please let us know how we can help schedule this! You can email [email protected] or give us a call at 619-308-2100. Looking forward to helping you find your new future home. -Urbana Mgmt.
1647892934
1
Poor customer service. Scheduled appointment to view the complex today for a future rental. NO ONE WAS THERE! Appointment was confirmed by text the day b4 and day of
A S we are so glad to hear that you had a great experience with our team and could feel that we have a great community and all the right vibes and energy. We strive to make the move-in process seamless and easy and are glad to hear that was your experience. Thank you for sharing! -Urbana Mgmt.
1646366449
5
I cannot rave enough about Ashley. I had the most comfortable, informative, comprehensive, efficient application experience with her. She made it easy to move from one county to another, so comfortable that I rented the apartment sight unseen (which is NOT something I would do), but every question was answered, lots of pictures sent, and everything was just clear. This is a great little community of residents with an unmistakable local energy and vibe. The pictures don't really do it justice. No wonder their apartments are rarely available! DO check it out!!
Hi Lisiate, The people that live here really make our jobs so much fun and we are lucky to get to work with people like you! Thank you so much for your kind feedback! :)
1569611206
5
These guys are very easy to work with. We've had a great experience.
Hi Mike! Thank you for your feedback! We loved having you at Urbana. If you ever move back to the area I hope you come back here. :) Allyse Windham-Community Director
1551729664
5
Awesome apartments, awesome locations, great staff, friendly neighbors. A great community feeling.
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