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Thanks for letting us know about your visit, Kathy. We will be following up with this location to address what happened. If you would like to send us an email at [email protected] with the location you visited and the details of your experience we would love to help!
I've known Caribou coffee for almost 30 years give or take. Cashier was very nice and polite, super helpful. Ordered several items but it seems they have forgotten how to make a proper espresso and a little slow. The Poppyseed lemon cake has been a favorite and will continue to be. I am just surprised after all these years caribou hasn't elevated itself to the next level.
We are happy to hear this, Katherine! Thank you for being our customer!
1632056950
5
The people who work here are AMAZING! Been here probably millions of times. Only ever had one issue and it was corrected with no fuss. Also the workers almost always have a smile
Thanks for letting us know about your visit, Jennifer. We will be following up with this location to address what happened. If you would like to send us an email at [email protected] with the location you visited and the details of your experience we would love to help!
1640962172
1
I hate giving this low of stars to a caribou but it's horrible. Ordered ahead on the app to pick up. When we arrived shortly after ordering we discovered someone else had taken our drinks. Not the staffs fault but what happened after was. When we noticed someone else had our drinks and had his fingers all over the drink opening there was no way we were going to accept those drinks. He brought them up and I politely told them to please make new ones. Instead of good customer service they looked at me like I said something completely horrible and then the other worker looked at our drinks and said these are fine why do we need to remake them? Heard of COVID? Heard of I don't want to drink something someone else put their fingers all over? Let alone took a drink of! They're rude workers just rude. Wouldn't recommend getting your coffee here. The one in the parking lot of the mall is a 1000x better. I recommend you get your coffee there before entering the mall
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