Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Hi, Sabrina Were so sorry you did not have an enjoyable experience at our store on Sunday. We work hard to be welcoming and helpful, and were very sorry to have let you down. Thank you for sharing and for giving us the chance to improve.
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Perhaps lets not push people into lower grade stores. I came in looking for a pair of socks (2). One for me, a female and another for my male friend as a gift but I was given one up and down glance, granted I was in shorts because it was 80+ degrees out, and told to look at target. Good for being well cleaned, having a great guide as soon as entering, and advice while looking around. Poor review for being rushed out by a woman that was on the phone the entire time. Sunday May 22.