I am.very disappointed with my visit with this dealership, I went in recently and the manager had told me he would take my car as a trade in for a certain price on the phone and when I went into.the dealership they gave me a lower price. This is very bad service, I thought reading all the reviews this dealership was about the customer service but boy was I wrong. They didnt care at all about service just about a sale. Never going back to this dealership ever again. I am very unhappy with the management at this location.
Leonid, we are delighted to serve you at the BMW standard. Thank you for choosing BMW of Ramsey for all your needs!
BMW of Ramsey spoiled me back into what great service from a luxury car manufacturer should be like. They picked up my car, dropped off a sexy 4 series loaner, addressed everything I asked, serviced the car generally, cleaned it and dropped it back at my house. After a terrible recent experience at Open Road of Edison (after ~15 years of patronage!), I found a new home! Thank you to Jim and his entire team!
Morgan, we are so happy to hear that Dwayne made your experience enjoyable. We are lucky to have you as our customer!!
First experience at Ramsey BMW and it was nothing but positive. Loved Dwayne, hes super helpful and friendly, I already told him that he has a repeat customer. Thanks for making the process so simple and easy.
Our BMW of Ramsey team is always here to serve you, Diane! Thank you for sharing this awesome feedback with us.
My service advisor Ted did a wonderful job in making sure I got my car back in time for my long ride ahead. Although they were booked, he was able to squeeze me in since I was so worried about a check engine light before my trip,