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Herocoffeebars reviews

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200 reviews
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Michael Przybocki
I previously gave this 5 stars, and touted it as the best bagel sandwich in Chicago. Every since, they have gone downhill FAST. Looks like a huge personnel turnover lately. I think Hero Bagel and I will be taking a break from each other. Their online app to pre-order has been defective in the last week or so. My sandwiches have also been messed up every time. Today I ordered my usual Usual Suspect sandwich and I got a sausage patty instead of bacon, a plain bagel instead of the cheddar herb I ordered, and cream cheese nowhere to be found. The other day my coworker ordered the Usual Suspect and received a plain bagel with nothing in between. The last few sandwiches something has been wrong every time. Such a shame. I will review again when I go back and give them another try. Until then, I guess I need to find a new place.
Debi Moir
We were staying at the Hotel Blake and not knowing this place existed, had breakfast there on our first day. Thank goodness we found this coffee bar. The selection of different types of bagels is good, but the selection of fillings is amazing. Plus you can have coffee any way you like it! The staff is extremely friendly and helpful. We ate there every day, even getting up early on the day we left so we could pay a final visit before making our way to the airport.
George Leser
I love this place. I call it Harry Potter Coffee, I guess because you walk down this hidden alley to arrive at the wizards of coffee. I read that this location was temporarily closed. I walked by anyways to see if they were actually going to re-open. While reading their posted sign, the door opened and an extremely pleasant person explained to me that they were indeed going to re-open, staffing shortages had been plaguing them, but she was training new staff right now. She then invited me in to allow her new staff to practice making a latte for me. They were all so nice. The iced latte was excellent. Everytime I am downtown this coffee shop is a destination. I cannot wait until they are open and have their chairs and tables out. THANK YOU!