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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
We're sorry to hear how difficult it was for you to reach out to us, Mike. This is never the experience you should expect from Take 5. We'll be escalating your concerns so the appropriate team can look into this right away. You can contact us at [email protected] or (504) 837-0670 so we can assist you. Thank you.
1624033996
1
Damaged my car and did not care at all. I left 2 voice mails at the store for the manager and 2 more voice mails on their corporate customer service voice mail with no call back. They did $150 damage and didnt even call me back. This is the reason why you dont take your car to a quick change oil company. I made that mistake. I pay $50 out the door at the Honda dealership and this place charged $65 plus damaged my car. The time I went was around 1 pm on a Wednesday. They were slow. There was no rush. Mistakes can happen anywhere, but its how you handle those mistakes. So when they reply to this review stating how sorry they are and to call or email them, I did that and they didnt call back after 4 voice mails.
We're sorry we didn't meet your expectations, James. We appreciate the feedback and will work on improving. If you have any other questions or concerns, you can always reach out to us at [email protected] or (504) 837-0670 and find any current offers at www.take5oilchange.com/coupons/.
1621097217
3
Very difficult to understand the employee. Theyre so used to reciting their role that it comes across as noise. If I needed another service, communication wouldve been impossible.
Thanks for your feedback, Richard. We're sorry to hear you had a negative experience with us at Take 5 Oil Change. Please contact us at (504) 837-0670 or [email protected] so we can resolve this issue.
1650388000
1
Very very poor service I was there for an hour and they charge me $78 never again
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