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Thanks for sharing, Linda! We will be sure to pass your kind words along to our Colerain team. We hope to have you back soon!
1653567035
5
I was having trouble starting up a rewards account and one of the workers helped me get it set up. She was very sweet and patient and I wish I had made a note of her name.
Bila, we are very sorry to hear about your recent visit to our Hyde Park shop. We appreciate you bringing this issue to our attention, we will be addressing it with our team so that this does not happen again. We hope that you will give us another chance to better serve you in the future.
1653311482
1
Good ice cream but disrespectful and ill mannered staff! We went to have ice cream and just couldnt sit in peace because the guy kept on dragging and throwing chairs around to try and clean stuff without realizing or thinking anything about the customers who were sitting there!!!
Alexis, we are very sorry to hear about your recent experience with us. We appreciate you bringing this issue to our attention and we will be sure to pass it along to our quality team promptly. We hope that you will give us another chance to better serve you in the future.
1650976816
1
Ice cream and topping were good but cake was so hard I thought it was a piece of ice
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