The Porch House reviews

1654708453

Peter Rees

google

Thank you again for taking the time to let us know how we did. We are glad to hear you enjoyed your stay!

1654760283

5

Lovely meal in beautiful surroundings, with attentive staff

1654320923

Louise Papworth

google

Thank you for taking the time to leave your feedback. I'm sorry to hear that your stay was not up to our usual high standards. If you would like to get in touch directly to discuss, my email address is [email protected]. Kind regards Beca General Manager

1654608564

2

We stayed in the hotel as part of our minimoon. We paid on arrival and shown up to our room. We did feel the decor of our room felt a little tired - crumbly paint in the bathroom and paper hanging from the ceiling. Unfortunately there was an issue with our sink in our bedroom - leaking from beneath and showers your feet with dirty water on each use. When I reported this to the bar after our first evening - the response from the lady serving was simply its not life threatening. It seems room 7 is infamous for this issue and its been like it for quite a while. On our next evening my husband had to go and request new towels as they had all been cleared as they were daily (is this always necessary?) and not replenished. No apology was made and we were given two bath mats for hand towels. We really felt disappointed on the service we had received for our superior room booking.

1654196841

Mark Payne

google

We're so glad that we were able to meet your expectations! We agree Nikki is great, you could pop in to visit our sister site The Frogmill where she usually works!

1654608689

4

Nice bar / Restaurant / hotel in Stow-on-the-wold, great server who was on loan from Cheltenham, food was good, wasn't too busy arrived about 3, they stop serving food sometime around 3:30 / 4 , it looked like it had been busy. But worth a visit.

1654173542

Ida Li

google

We are pleased to read that you enjoyed your visit to The Porch House! We hope to see you again soon

1654608627

5

I really enjoyed the restaurant. The overall experience was pleasant and the servers were all very accommodating to requests. Food itself was not too heavy or salty for my taste so that was great! I would come back again.

1654117825

David Mansfield

google

Thank you for your review. We, like many places, do experience staff shortages - whilst we do everything in our power to ensure this does not impact our guest experience, we agree this is a long wait for your meal - we thank you for your patience and your understanding and are pleased you enjoyed your food.

1654608807

3

Lovely place to eat - however seemingly a problem in the kitchen so 7.20 arrival 8.45 food arrived however it was good when we got it but almost past waiting....