Kia of East Syracuse reviews

1646594415

Dacia Odom

google

Dacia, please contact me to discuss your transaction. I do not have your name in our data base as having come in and worked with anyone. Your review does not make sense so I would like to help. Thank you, Dan.

1624120052

1

When going a trad-in with Kia of East Syracuse I walk out of the office feel unstable about the process that took place. Looking back over my paperwork when I left the building without the GAP coverage that I had, Money that was paid out into my trade-in was far less than what my trade-in was worth. I will not Recommend any one without knowledge of a vehicletrade-in,To go there.

1640775320

Shawn Seymour

google

Shawn, if you would like to come back in and sit down I would be happy to review everything with you. You have a nice vehicle, but the value with 45k miles and damage is a little different. We are here to sell cars and service you not to upset you. Sorry, Dan.

1640874639

1

Very disappointed. Purchased a 2020 sportage brand new and then recently purchased a 2022 sportage. Both times I traded in my old cars and got the max trade in. I went yesterday 12/28/21 to trade the 2020 and get another sportage. We received a letter from Kia of east syracuse saying if you trade in before 12/31 we will give you $4,000 over blue book specifically for the 2020 sportage. The 2020 has been maintained by professionals every service. Always serviced as stated in the manual. Has Ziebart under coating, floor liners, seat covers. Everything we could do to keep the car perfect was done. And it is just that. Perfect. There is one scratch near the rear, very small. They would not even give me blue book in just good condition. Have gotten top dollar on every car traded there except the almost perfect Kia purchased there. Definitely werent honoring any deal going over blue book. I had good experiences every time until this. Im not sure why the Kia was not even worth blue book for them. The 2015 Subaru I traded with more miles cashed in higher than what they offered for the 2020 Kia. Very very odd.

1648474710

Shari Carinci

google

Shari, thank you for your patience and your business. I will let Stephanie know! Thanks again, Dan.

1648477259

5

Stephanie was hands down the best dealer ! She was exceptional at helping me design my new Telluride I love the wolf gray nightfall edition and the interior is gorgeous with so many featuresShe rides like a beautiful smooth gliding eagle I highly recommend Kia of East Syracuse for their warm family friendly services

1652590806

Derrick

google

Derrick, thank you for the opportunity!! I will let Dave know. Thanks, Dan.

1652713405

5

Our sales rep was honest, down to earth and most of all patient. Dave was his name, what a solid individual.

1634826457

Chuck Fortino

google

Chuck, not sure who your step daughter is, but I would like to get involved to see what went wrong. We unfortunately, can not warranty a Hyundai, but maybe you can tell me what the problems are so I can try to rectify? Please contact me at the dealership or email. Thanks, Dan.

1635178033

1

My step daughter purchase a used Hyundai and there has nothing but problems Many issues that should have been resolved before delivery were not. service department personal are very rude and condescending They didnt even want to do the Warranty work and did not finish the job properly. They have the most unprofessional staff that Ive ever come across