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Definitely a huge money grab. If its only 2 of you then you get 60 seconds on the actual ledge. Thats just enough time to take a couple pictures and not really enjoy the view. Overall its a good experience but not worth the price tag.
Thank you very much for visiting us at Skydeck Chicago. We take customer service very seriously and would appreciate your feedback regarding our staff. If you would like to share your feedback with us please email Anita Vigil, our Director of Operations, at [email protected].
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It was a big disappointment. Even tho is a good view, the staff is rude, you have to make a line for almost an hour even if you make a reservation. They only give you 60 SECONDS to be on the glass box. Even if youre alone or youre a group of 5 people! It is insane you spent a lot of money to enjoy the view and take good pictures and videos you cant even get to that. In my personal experience I was with other person and we thought it will be a minute per person and I started taking pictures of my friend. When the timer stopped, the guy told us to leave immediately and I havent even stepped on the glass to see the view, either to take a picture. He was so rude, and kept asking us to leave, I said I didnt pay that money to leave without enjoying the view or talking at least one picture. I understand it might be a lot of people during a day, but I havent had this experience in any other observatory I have been. Not even in Nyc that its the crowdest. Yes, you make a line, you wait to get to the point, you take your pictures and enjoy they view ALL THE TIME YOU WANT. This is just a scam!
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