Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Dr. Feuille, thank you for leaving this feedback. I apologize for the issues you have had this far. I am excited to let you know we are currently Beta testing and rolling out self service editing features within our product. I have let our support team know to enable these features for your account and reach out to answer any questions you have with the service. Again I apologize for the frustrations you experienced, but am happy for the opportunity to improve your experience moving forward. -Hunter Schoettle, Head of Customer Experience
1641331908
3
Edited March 2022 - Patientpop has again messed up my website. All the physician profiles on the website have been removed and despite now 4 phones calls over the past 36 hours, the physician profiles remain down. I've been updated multiple times that "there seems to be a bug". : / December 2021 I want to like patientpop! But my profile for the second time in 2 weeks had large chunks of it deleted, and many unprofessional typos introduced into it. Making any adjustments to my practice website in general is onerous and slow : / I wish they would hand over website controls to the user so I adjust the appearance of my profile and website on my own.
Hi Cristina - I'm very sorry to hear that you've recently had a poor experience with PatientPop. Please know that we take your feedback seriously and we will do our best to try to resolve any issues that you are experiencing. A member of our team will be reaching out as soon as possible to address your concerns. Thank you for your feedback and again, I apologize for your frustrations.
1650309987
1
Don't be fooled, this is the worst website company I've ever worked with. Use ANYONE but them, the ABSOLUTE WORST.