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We are extremely sorry you had a this experience at our location. We value your business and want all our customers to have a good experience when shopping at Tobacco Crush. We would like for you to plaase come back so we can switch out your glass water pipe if you are still willing to do so. We hope you consider this offer as we always strive to provide excellent customer service to all our customers.
1565225364
1
Had a horrible experience this morning at the corona location. Went to return a glass water pipe that broke at the handle when i went to fill with water. I explained that this was 3rd time this has happened and could they replace it. It was a striking NO. The blown glass products here are trash and so is the customer service. Anyone looking to buy blown glass products should go elsewhere. Overall bad experience and will never go back and advise all to do the same.
Sold old juice probably counterfeit made my bf sick. Compared the juice to the bottle we bought from our usual place, the imprint ink was different and darkness of the juice was different. It was one of the only places that was opened late and was the closest to our place so we resorted to buying a few times even though he kept getting sick from it but he needed his nicotine fix.
Great place to shop. Sales staff is very knowledgeable when it comes to Kratom and CBD oils. Not trying to sell you something you don't need. Only down side is the owner, Daniel. He belittles his employees in front of customers, especially the female staff.
Thank you for the 5 stars. We appreciate your patronage. There is much more improvement coming. Our goal is to ultimately be the best retailer in the Inland Empire.
1521745690
5
Always helpful staff. Decent prices, always better than stores or gas stations.
The owner is biligerant and disrespectful, and MOST CERTAINLY does not value business or the customers. "You're barely 21, I'm not going to sell to you." I've purchased many items numerous times from this location, and I've never had a problem. Until I tried to converse with the owner. In which his responses were snark and offensive and resulted in being kicked out unprovoked. Do not recommend. Disposable vapes are not good, might as well not buy them at all if you're planning on going here. Cannabis cat and horse treats are the only thing allowing me to give this place a 1 star
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