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Venus ET Fleur
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Venus ET Fleur reviews
Information about Venus ET Fleur
4,54
100 reviews
The opinions come from external websites
Last update: 08.06.2022
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See example1644974407
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXOE4yUmp3RRAB!2m1!1s0x0:0xf31e67c6087db79!3m1!1s2@1:CIHM0ogKEICAgICW8N2RjwE%7CCgwIx6KxkAYQgOSM3QE%7C?hl=en-US
Mike Traikov
google
https://www.google.com/maps/place/?q=place_id:ChIJoUu8Tu5bwokReduHYHzmMQ8
Hello Mike, Im sorry to hear about your experience with us and would like to personally assist you with making things right. We will have a customer service manager reach out immediately to rectify the issue.
1645026017
1
Terrible customer service. I had delivery guaranteed for 2/7-2/14. It is now 2/15 and the flowers are nowhere to be found . They wouldnt give me a refund online. Terrible customer service. Wanted to give me a $10 gift card for my next purchase but I will not be purchasing from them again
1642138239
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtbi02VWRBEAE!2m1!1s0x0:0xf31e67c6087db79!3m1!1s2@1:CIHM0ogKEICAgICmn-6UdA%7CCgwI_5SEjwYQgOOpiAM%7C?hl=en-US
Mary A Alonso
google
https://www.google.com/maps/place/?q=place_id:ChIJoUu8Tu5bwokReduHYHzmMQ8
Hi Mary, Sorry to hear your experience was less than 5-stars. An agent will be reaching out immediately to further discuss your experience and get your issue resolved.
1643809140
3
Long wait for delivery
1644952077
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtbF9xVFZREAE!2m1!1s0x0:0xf31e67c6087db79!3m1!1s2@1:CIHM0ogKEICAgIDml_qTVQ%7CCgwIjfSvkAYQ-O-yoQE%7C?hl=en-US
Jason Leonard
google
https://www.google.com/maps/place/?q=place_id:ChIJoUu8Tu5bwokReduHYHzmMQ8
Hi Jason, Sorry to hear your experience was less than 5-stars. An agent will be reaching out immediately to further discuss your experience and get your issue resolved.
1644763900
5
I couldn't be more pleased with my order! I'm looking forward to placing orders in the future!
1642101010
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtcjhfR3BBRRAB!2m1!1s0x0:0xf31e67c6087db79!3m1!1s2@1:CIHM0ogKEICAgICmr8_GpAE%7CCgsIkvKBjwYQyMK1Dg%7C?hl=en-US
Karenmell c
google
https://www.google.com/maps/place/?q=place_id:ChIJoUu8Tu5bwokReduHYHzmMQ8
Hello, Thank you for the wonderful review and for taking the time to share your feedback with Venus ET Fleur. Our priority is customer service, and we are ecstatic that we met that mark!
1643809247
5
Such a beautiful flower. It was a gift which she loved. It is very delicate so be careful. The edges of the flower were a little ugly but that's what you expect when it's a real flower and it adds to the realness of it. Love it, Venus et Fleur will be my go to gift from now on.
1651846736
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyeElUczRRRRAB!2m1!1s0x0:0xf31e67c6087db79!3m1!1s2@1:CIHM0ogKEICAgID2xITs4QE%7CCgwI0NzUkwYQsLvdpgI%7C?hl=en-US
Michael DePaolis
google
https://www.google.com/maps/place/?q=place_id:ChIJoUu8Tu5bwokReduHYHzmMQ8
We are so sincerely sorry that this was your experience with our customer service team. We will absolutely ensure that your package arrives by Mother's Day. We were able to locate your order number by searching your first and last name and we will be reaching out via email to give you a proper update! We are so sincerely sorry again for your experience and we will definitely be taking a look into this.
1651850979
1
Ordered an arrangement from them for Mothers Day this past Wednesday. Their website has all Over it shipping in time for MD as a matter of fact it says now spend 9.99 to get in time for MD. Only to get an email saying sorry will ship out after MD. Contact them to expedite and they say too bad you agreed we will not help you. Customer services reps actually laughing at you on the phone. I even offered to pay more to get it shipped expedited as the website is still Offering it and Their response was nope. This is what you get when you spend $500.00. Check out roses forever much better company with customer service