Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello! We are so sorry to hear of your negative experience. We would love to make it up to you! Since you were seen in 2017, we have implemented new prescription refill protocols, and a new text notification service that lets you know when your glasses have arrived! Lake Dillon Eye Care
1566578988
1
Couldn't be bothered to fill my prescription until a month later when I hadn't received an email or a phone call concerning my glasses.
Hi, Ron! We're so sorry to hear about your negative experience. Please give our office a call so we can reconcile, as it sounds like there may have been a misunderstanding. Lake Dillon Eye Care does not have access to Dr. Chang's schedules and records, and we are always happy to send your records to you! Lake Dillon Eye Care 970-468-0389
1566578890
1
Came in with eye pain and had a cyst on lower eyelid. Dr. Van Ray told me that he would make an appointment with Dr Chang. Finally got an appointment for April 12. The appointment was then changed to April 22. When I called Dr Chang office to confirm the appt time they told me that Halle called and canceled my appointment. So now I have to wait for Next appointment in July. I have called and left my phone number but they won't return my calls. They won't even give me an eyeglass prescription but they billed my insurance for 2 eye exams. I'm still waiting for a call from Dr Van Ray
Thank you so much, Rachel! We so appreciate how you have continued to choose to receive care at Lake Dillon Eye Care for all of these years. See you next year! Staff at Lake Dillon Eye Care
1634764685
5
I've been going to Lake Dillon Eye Care for years and am very happy with the care I receive there. Both Drs. Wills and Melissa Vanray are great. They are very thorough and always take the time to explain everything. And their office staff are always very helpful. Happy to have such a good eye clinic near me.
Thank you for your awesome review! The best part of our job is helping people who really need it. We are always happy to come in early or stay late if it means that you are healthy! Lake Dillon Eye Care
1566578203
5
Just had an emergency eye appointment. The staff worked with me to get me in as soon as possible. They were courteous, respectful, and understanding (despite the issue being my fault). The doctor explained everything thoroughly. Follow up: They are so busy, that the doctor saw me before open hours so that he could follow up with my condition. I did not expect it. The staff are all so genuine and kind.