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The eye exam was professional, but the actual purchasing the lenses and sunglasses was horrible. My sunglasses broke within 2 weeks of getting them. Then I was told they where on back order and would take almost another month to come in. So I pick them up after the month and I wear them as I drive home and during work that day and notice they are not my prescription. So I bring them in and they tell me that I was right because they didn't know they were prescription(isn't that there job). If that wasn't enough the receptionist say to me on my way out that "We were just testing you", You know, I don't find that funny because what if I got in a car wreck with my kids because of your incompetence. DO NOT GO HERE
Taylor, we were willing to offer you the position, but since our employee chose not to leave, we no longer had a position to offer you. We understand your frustration and we truly apologize for the inconvenience this has caused. If you wish, you may contact us so that we can discuss this matter further.
1653067558
1
Had an interview with them April 6th, and they told me I would hear back from them about the job within a week. Finally got a call back on May 9th (a whole month later) to ask if I could come back for ANOTHER interview with the owners wife. During that month I found out I was pregnant. When I went in for the second interview, I was told I got the job and I told them I had found out I was expecting but they said that wasnt an issue. They gave me a start date and I told them I would be putting in a 2 weeks notice with my current job. Today, after lunch, I get a call from them (almost a week later) and they tell me that the lady that was leaving was no longer leaving so therefore they wouldnt be hiring me. EXTREMELY unprofessional of them!
Esther, we're so happy that you found the frames that were right for you! We hope to see you when it's time for your next eye exam. Thank you for choosing us!
1569339899
5
Great place! Stopped in one Friday with a Rx from a different doctor and Chris quickly pointed me in the right directions to look for new frames. Very helpful and they have a great selection! Picked out a pair and it was ready by the end of the following week. They accepted my insurance too. I'll be back!
Hello Hannah, We are sorry to hear that you were experiencing headaches. We encourage our patients to promptly report any issues with their prescription so that we may address the problem quickly. The last thing we want is for a patient to suffer without allowing us to help them find a solution. We always strive to make sure that all of our patients that come in are treated with the best care and attention. If you would like to discuss your situation further, please feel free to give our office a call. We would be happy to try and mend the situation. Best Regards, The Eye Care Center Team 919-562-5559
1568129850
1
Very rude! Bad customer service ! Turns out they had my prescription way off causing me to have horrible headaches
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