27north reviews

1652998999

Andrew Keele

google

Hello, Andrew. Thank you for taking the time to leave us a review. We are delighted that you have been happy with our friendly community, outstanding maintenance team, and ideal location. Please let us know if we can assist you.

1652213066

4

Not to bad of an apartment building, overall people keep to themselves but are also very friendly, the maintenance staff is excellent I dont think I have seen a better maintenance crew. Great price and great location if your going to San Jose State University.

1652855729

Chris H

google

Hello, Chris. Our team strives to provide exceptional service and we are sorry if this has not been your experience. We would like to discuss and help resolve your concerns. Please reach out to our team at [email protected] at your earliest convenience. We look forward to hearing from you. We are committed to a greener planet: with this response, we planted a tree on your behalf. Thank you for contributing to our growth.

1653120299

1

Avoid living at 27 North at all costs. The new management here is incompetent and have an absolute disregard for the tenants. They refuse to talk to tenants and resolve issues, and keep the office door locked constantly. The manager hides in the back and the only way to communicate with the team is through a front desk worker sitting behind bulletproof glass. The complex is neglected and poorly taken care of. The rear elevator has been out-of-order for months now, and the garage door and main doors were broken for weeks. There was also no hot water in the apartment for almost a week. The apartment is full of smokers, including members of the management team, which leaves a disgusting odor throughout the apartment. Beware, they will be nice to you until you sign the lease with them. Read the other reviews, see for yourself. There is so much more I could write about. Any positive reviews you see here are written for the old management company. There is a reason why most residents are moving to the other apartments instead. Honestly, living in the dorms on-campus was a better experience. Go elsewhere, I lived here so you dont have to.

1649194584

Jomari Delapaz

google

Hello, Jomari. Thank you for your review and recognition of our hard-working maintenance team. We strive to resolve any concerns as quickly as possible and we are glad this has been your experience. Please let us know if we can assist you with anything. We are committed to a greener planet: with this response, we planted a tree on your behalf. Thank you for contributing to our growth.

1649304204

4

Maintenance guys do their job pretty efficiently.

1635696980

Adam Miller

google

1

This place should actually be permanently closed now. Ever since new office staff came in its downhill i can feel it. Office hasnt been open in days. No email or hours update for office. Cant get packages or log into resident web. Things were great with old team, why mess up a good thing! Even google thinks this place should be shut down now.

1630460593

E A

google

Thank you, E A. Looks like you had a great experience here and wed love to learn more! Your feedback is what helps us be better for you and other residents. If you have time, wed love to chat with you to brainstorm ideas on how to keep making 27 North a great experience for everyone! Stop by sometime so we can discuss...or reach out to us at (408) 550-7828 or [email protected]. We look forward to connecting with you soon! - Your 27 North Team.

1630515074

5

I really enjoy living here. Everyone is friendly and respectful. I have been living here for 3 years and keep coming back because of the apartment complex being the center of downtown San Jose and the peace of mind I have each time I come home. Thank you!