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PLEASE STAY AWAY! Do not waste your hard earned money like i did! I worked with Alex and Davit to purchase a 2015 Nissan leaf with less than 45k miles. When I took it home, I realized they sold me a faulty car as it gets nowhere near the mileage/charge this vehicle should be getting. When i brought it to their attention that vehicle only gets 60 miles/charge as opposed to the 80-85 THEY said it would, they blamed it on how I am driving the vehicle and the age. I had been shopping for this vehicle and older models and had seen many still get more than 60miles/charge. I did not think much of it when I first picked it up as it was less than half way charged (I barely made it home even though I had let them know I was coming from orange county out to LA, as a professional courtesy I was hoping they would have at least charged the vehicle for a cash paying customer to make it back to their destination). Please, please do not give your money to these liars. And if you're still shopping for a car, go to a dealer that allows you to return the vehicle within a few days, at least then you'll know the dealer isn't hiding anything. I now have to deal with this $15k lemon, "thanks" for the problems Davit and Alex.
Hey there Cab, Thank you for leaving us honest feedback on your car-buying experience with us. We are sorry to hear that your hybrid vehicle experienced mechanical issues. Future Auto Sales performs a full 125-point inspection on our vehicles to ensure all safety and performance standards are met. For extra piece of mind, we also offer extended warranties at low rates. Please contact our service department regarding servicing your car in the future, we would love to help you out. Drive safely! All the best, Your Friends from Future Auto Sales
1637693241
1
Bought a hybrid vehicle... I asked why is the engine so noisy..they said it's normal and it shuts off and goes to hybrid on its own.... Turns out the noise was something else...engine blew a whole 4 months after I had drove off the lot...and i paid in full so was screwed out of $8,999 thanks guys
Hello Jiaqi! Thank you for choosing Future Auto Sales to sell your vehicle. We are glad to hear that you enjoyed your experience with our Buying Specialist Alex and hope to see you again in the future. If you have any friends or family who are also in the market to sell their car send them our way for a referral bonus. Stay safe! All the best, Your Friends from Future Auto Sales
1644114073
5
Easy process to sell my car. Alex helped bump up price above kbb
Hey Kev, Thank you very much for your 5-star review. We are appreciative of your business and hope to see you again for any of your future car needs! All the best, Your friends at Future Auto Sales
1627500503
5
Absolutely fantastic service, made the process so easy and personal, helped me with everything. Best experience buying a car Ive ever had.
Hello Loudres, Thank you for taking your time to share your honest feedback. Our team at Future Auto Sales makes it a top priority to ensure excellent customer service and we are sorry to hear about your experience. Our management has looked into the situation and we have taken measures to educate and improve our staffs customer service skills. Please keep us in mind, we look forward to earning your business in the future. All the best, Your Friends from Future Auto Sales
1637692980
1
If I could give 0 star, I would. I experienced a very poor customer service with an agent here. I was walking in to this branch and spoke with an agent. I was asking if they have some great deals for a premium brand that is within my price range. But he said that they dont have that much. He showed me 3 cars that are right next to each other. It felt a lil bit frustrating already the way he entertains a customer thats why I decided not to spend anymore time with him. My frustrations even got worse when I went home, browse their website and found so many great deals of the brands that I was looking for and that is within my price range.
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