Your customer feedback profile can bring as much as 23% of traffic to your website.
Mary Thank you so much for the feedback, we love hearing from our fans. We hope to see you again soon!
The shrimp, fish, hushpuppies, fries, coleslaw etc. were fabulous tonight. Everything was fresh and cooked just right. UPDATE: A year later..... We ordered 3 meals...all fried shrimp dinners plus sides. One of the orders was messed up, plus they left off and item that was charged for. Had to go back and get it. The shrimp was over cooked, and dry, so all three meals hardly edible. Hope that is the exception as that was a lot of money pretty much wasted.
Latasha, sorry to hear that our service wasnt up to par. Thank you for bringing this to our attention so we can address this with the team and improve. Please reach out to us at https://www.captainds.com/contact-us/ if you want to share more details.
They have their customers in the drive thru for 30 minutes or more. Meanwhile theyre fussing and moving super slow. Is the whole crew new???
We love Captain Ds but more often then not when we are here the staff is rude and never happy. It has been this way multiple times when we come here. My family doesnt want to be here simply because of the way staff treats you. The staff also doesnt where name tags so the problem can not be fixed when you are unaware of what staff is hateful to customers.