Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Patrick, it's very sad that you have such an ax to grind with EVERYONE that you feel the need to post this negativity after you were told you would get a quote quickly and then were texted that we were dealing with an emergency and would get information to you as soon as we could. Very few agencies have the fast turnaround that you still got and most don't work as late as we do to give our clients the great services that we provide. The only reason the information could have been illegible is because of you using your phone to view the information. EVERY client we send the same information to has no problems viewing it. You are the only one out of thousands. Your rude and unprofessional comments over a" "quote" prove who you are and not who we are and is no reflection of the great services that we provide. Your attempt to discredit our business will never work because we are children of the MOST HIGH GOD and HE always turns the very few negatives into a positive. TO GOD BE THE GLORY BOTH NOW AND FOREVER. WE WILL CONTINUE TO DO GREAT AND BE GREAT.
1654296304
1
In my opinion, this agency deserves negative stars. I wanted to make a simple one person booking from San Antonio to Frankfurt Germany and was told the quote would be sent within the hour. 6 hours later, at 11:00 p.m, the quote came and was not legible. As you can see from the agency response below, (no apology was issued, only excuses), they are ill-equipped to expedite even basic travel requests!
Dan, just because we had an issue with the law office you work for or promote, it is not ok to give us a bad review when we've never worked for you. I've read all of your reviews on the law office that never returned any of my phone calls for several months. Recommendation: instead of giving false reviews, take that time to get the law office to return calls to potential clients.
Thank you Candace for the raving review. We appreciate you and your business. God bless, Twin Connection Travel, LLC Helen & Ellen
1645994585
5
Excellent customer service shown every time. The twins of Twin Connection Travel take my ideas on where to go and create an experience of a lifetime. Weve used this travel agency 3 times so far and are excited about our two trips this summer. Let them make your dreams a reality on your next vacation.
Thank you Cassy. It is an absolute pleasure helping with your trips. We appreciate your business.
1544673173
5
Always a pleasure to work with Ellen. This is my third trip I've booked with her and I've NEVER had any issues! Thank you for always taking your time to bring me to my next destination!
It is quite unbelievable that a $70 miscalculation discrepancy caused this client to become nasty and insulting. Because I would not allow the disrespect, they deemed it to be unprofessional. We did everything in order and obviously can not please everyone. Ellen
1530215666
1
My friend &I booked a trip through Twin Travel Connection. If you want to deal with an unprofessional, combative, tasteless, & classless agency then this is the agency for you. We provided the agent ( Ellen) feedback on her level of service which was mediocre at best , which then turned into email wars with this agent not being able to accept constructive criticism regarding an error in which she made! We sent her an email requesting ( multiple ) an itemized breakdown of what our hotels and airfare cost. She even had the audacity to advise its not her job to keep up with our totals. I would NOT recommend this agency to anyone. I do have the emails to prove exactly what Im stating to be factual!
mdi-close
We use cookies to provide the best possible service.