Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello. Very sorry to hear of your experience in the shop yesterday, we take customer service very seriously and I would very much like to opportunity to discuss and see if there is anything we can learn. I believe I might have replied to a Facebook message from your son in regard to Grivel Accordion crampon fittings the same day. I will be available on the Ambleside shop number Tuesday if you wanted to call. Paul Holtom Marketing Manager
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Went into the shop today with my son, who spent several hundred pounds. I have to say the service was appalling!
Bought a pair of la sportiva tx2 approach shoes 6 months ago, lightly worn at evenings and some weekends. I returned them due to failure and have been told they are not covered under warranty. Poor customer services from both companies. Last time using either
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