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The agent, Max, who showed us around the property was very uninformed, careless and unprofessional. After weve made an offer, he forwarded it onto the Landlord few days after (promising earlier to do it the same day). We also asked to be secured a chance to propose counter offer should there be any others, but after being led on for few days, we got an email from the same agent saying the property was already let to someone else. A huge disappointment as we really liked the flat and wasted quite some time because of lack of professionalism from Dutch and Dutch.
Hi Susie, we do viewings on Saturdays. Its possible that the existing tenants or seller werent able to accommodate a viewing of the property you are interested in. Please call us again and we can try to arrange a time that works for you. MD's direct dial: 020 7443 9866.
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They dont do viewings on a Saturday. If you work Monday to Friday then this agent should meet more accommodating to prospective clients schedules.
Really enjoyed renting from Dutch & Dutch. Anytime we had a problem or if we needed assistance, we had someone come in within a day. A special shout-out to Bianca who has been great! Thank you and will miss my beautiful little house up Finchley Road.
Dutch & Dutch has been a pleasant experience from the very beginning of the renting process. The staff and the service provided have been professional and qualitative.
This is a very upsetting review as we try extremely hard to ensure everyone is treated fairly. We do not know what this relates to or why you feel it necessary to make such serious allegations, especially against one of our staff. However, something has clearly upset you and I would be more than happy to discuss your complaint with you directly and try to find a solution. Please make contact with me at any time, my contact details are on our website. David Matthews.
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Vary bad company and bad Service shop rents are fraudsters peter one of them
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