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Ciprian Balmus
We're sorry to see that you've had a bad experience with the manager, Ciprian. This isn't what we expect, as all our managers are highly professional and friendly. Please let us know a bit more about your visit, so we can help you further. We also recommend staying in touch with the store directly, as they can assist you with any problems you've had. All our contact details and opening times for the Oxford Street store are found here on Google. ^Samsung Experience Store
Very bad experience with the manager,
Robert Bunn
We're glad we were able to resolve your issue, Robert, and in such a welcoming and comprehensive manner. If you do ever need any other assistance, or even just some advice, then please always feel free to pay us another visit. ^Samsung Support Centre
Great support staff - patient, courteous and knowledgeable.
Κυριακοπούλου Ελένη
Our people are always ready, and happy to help, but we'll be sure to pass on your praise to both Ron and Manuele as we're sure they'll appreciate it. If you do ever need any other advice or assistance then we'd always be happy to see you again. ^Samsung KX Team
Both Ron and Manuele were very helpful and they managed to give me solutions to my problems with my phone very quickly and with efficiency.
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