Collect opinions in accordance with the Omnibus Directive
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Features
Functionality
Increase sales
Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
We're glad we were able to resolve your issue, Robert, and in such a welcoming and comprehensive manner. If you do ever need any other assistance, or even just some advice, then please always feel free to pay us another visit. ^Samsung Support Centre
1654763011
5
Great support staff - patient, courteous and knowledgeable.
Our people are always ready, and happy to help, but we'll be sure to pass on your praise to both Ron and Manuele as we're sure they'll appreciate it. If you do ever need any other advice or assistance then we'd always be happy to see you again. ^Samsung KX Team
1654764485
5
Both Ron and Manuele were very helpful and they managed to give me solutions to my problems with my phone very quickly and with efficiency.
We are delighted to see that you had such a brilliant experience during your last visit to our Samsung KX, Kevin. Our brilliant colleagues Ron and Rhys went above and beyond to assist you with everything you needed while explaining every step of the process to make sure you were confident and happy in the end. We will make sure to pass this lovely feedback on to them for you, which we are sure will make them very happy. In the meantime, should you need assistance with anything else in the future or you would just like to pop in to say hi, we are always here for you. ^Samsung KX Team
1654762561
5
Ron and Rhys were incredibly patient with my lack of knowledge and went way beyond what was necessary to help me out.
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