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We're glad we were able to resolve your issue, Robert, and in such a welcoming and comprehensive manner. If you do ever need any other assistance, or even just some advice, then please always feel free to pay us another visit. ^Samsung Support Centre
Great support staff - patient, courteous and knowledgeable.
Our people are always ready, and happy to help, but we'll be sure to pass on your praise to both Ron and Manuele as we're sure they'll appreciate it. If you do ever need any other advice or assistance then we'd always be happy to see you again. ^Samsung KX Team
Both Ron and Manuele were very helpful and they managed to give me solutions to my problems with my phone very quickly and with efficiency.
We are delighted to see that you had such a brilliant experience during your last visit to our Samsung KX, Kevin. Our brilliant colleagues Ron and Rhys went above and beyond to assist you with everything you needed while explaining every step of the process to make sure you were confident and happy in the end. We will make sure to pass this lovely feedback on to them for you, which we are sure will make them very happy. In the meantime, should you need assistance with anything else in the future or you would just like to pop in to say hi, we are always here for you. ^Samsung KX Team
Ron and Rhys were incredibly patient with my lack of knowledge and went way beyond what was necessary to help me out.