Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
INCOMPETENCE! I ordered a large appliance from them on Sunday, scheduling a Tuesday delivery, since I was able to take off that day. I got a call on Sunday night saying that they couldn't deliver on Tuesday. Seeing no other available time, I schedule a Sunday delivery. I get a call on Monday letting me know that there is no Sunday delivery. I schedule the delivery for Wednesday and get someone to receive the delivery for me, but now they can't tell me any kind of window as to when delivery is expected. The best information they were able to give me was that the delivery men would call sometime on Wednesday after 7AM and let me know when they were coming. They clearly have no respect for their customers' time. I can't see myself ever going back to them. <update> After jumping through hoops with people that would give me no information, I dug around online and found their online delivery tracker which gave me a 4 hour delivery window rather than telling me "You just have to be home from 7a to 7p"
From all the places selling electronics, this one is the worst. Pushy sales people, expensive prices. It is very surprising that they are still in business.
[read this fully avoid my experience] This has to be the worst retail store in New York! I went into slip shot operation and wandered around wanting to buy a car stereo; I wandered around asking to BUY! A car stereo and got blown off! Finally a sale man took noticed and I said "I want to BUY!' this car stereo" "Pointed at the unit I wanted to buy". Then I ask him about PC Richards publically advertised "Free installation" ... He told and I quote "Man I don't know about that "Installing the stereo" maybe this day maybe a week from now, I can't tell you" All I can do is sell you the car stereo but I cannot guarantee installation date.. So I ask him "Does P.C. Richard advertise installation?" he said yeah but shrugged his shoulder and said "Like I said all I can do is sell it to you" I asked to speak to the store manager ...Sale man points to the store manager ... who quickly tried to duck me and told the sale man and in directly me "I am busy!" So I approach the Store manager and asked him "I thought P.C. Richards guarantee installation" The manager said with a defensive posture "We don't guarantee when it will get installed" I was shocked and nervous ... I left the store ... I am going straight to Best Buy and spend the extra 40-50 bucks and even an installation fee if necessary. Avoid this store like the plague!
mdi-close
We use cookies to provide the best possible service.