The doctor is knowledgeable; he is adequate for sure. No problem with the actual work they do with exam process and diagnosis. In the three years that my family have been coming here the staff have not been known to be overly accommodating or polite. The staff members can sometimes be a little short or preoccupied; sometimes seeming inconvenienced by questions. Overall; it could be worse but some room for improvement also.
First of all sir you was not waiting on me.. You have to be prescreened before I see you.. And you was not prescreened yet.. You did not wait over 10 minutes past your appointment time. If it always felt like a burden, there are several other optometrists for you to complain to. And if you want to be rushed through like a factory, Im sorry we dont do that here..
Have been going there for years, always felt like a burden but today was enough. watching the ( doctor) on his cellphone in plain site of the lobby while I waited past my appointment was the final straw, it was clear my time had no value to him. Next time they stare at the phone waiting for it to ring,,, yeah thats me!!!