Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
I was looking for black tapered chinos and I called Under Armour- Montgomery Mall confirming they have them and to hold them for me yesterday to pick up today. I go in this afternoon they the sales rep tells me there is nothing held under my name and that they didnt have the size I was looking for. The general attitude was it wasnt their problem. Piss poor customer service.