Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
According to there website it says that standard delivery should be dispatched within two days, however my last 5 orders have taken over 5 and because I run an Etsy store it is affecting my seller rating. If its gonna take you 5+ days to dispatch an item then say that, dont lie to your customers.
Ordered some shirts recently for a music video shoot and found myself without them the day before we were due to begin filming. I emailed their customer service department asking for an update on my order, explaining my situation. I got an email back extremely quickly apologising and explaining that theyre experiencing some delays, and although they couldnt guarantee anything they would try their best to get the shirts to us tomorrow. Well, tomorrow morning came and there was the postie with our shirts, wasnt charged a penny more for postage. Exceptional service!