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Hello, After you called, and we offered the credit (faster then a refund) so you could try the MATTE Fuji Archival Paper prints, we thought we had found a solution for you? It seemed that, since we don't offer any other watercolor stock as an alternative , that is was a satisfactory approach - but it appears that you are not happy with the solution we tried to offer. We don't get may of these 1 Star reviews, especially after trying to resolve a situation - you must have been deeply disappointed. We hope you find something out there, as you noted that your original printer is no longer in business. Best of luck.
1605033982
1
VERY disappointed with quality. Throwing my order in the trash. Be aware the ink (per Artisan HD) on the watercolor paper creates an almost pearlized finish - an undesirable end result quality for a watercolor....and the paper quality is a very large pore texture so the image will be more distorted. They were only willing to issue some kind of loyalty points as a credit.
Linda, it was such a pleasure to support you as always. We're so happy it all worked out for you and your showing! Looking forward to working with you again in the near future.
1516996719
5
Artisan Colour is the best! Every medium I have had printed with them (whether it is canvas, dibond aluminum, mounts on acrylic, or catalogs) is absolutely beautiful. They are professional and their facility is amazing. They have also worked with some tight deadlines which is hugely appreciated. On top of the great work that they do, they are also just great people to work with! Very highly recommended.
The entire crew at Artisan HD are professional, personal and produce amazing work. Turnaround times are also some of the best in the industry. You wont regret working with Artisan HD!
Thank you, Mort! We loved having your group tour our facility. We hope it gave your members print inspiration and we look forward to supporting your printing needs in the future!
1524860858
5
Took a group of like-minded photographers from Grand Photos in Surprise AZ to tour Artisan Colour / ArtisanHD. Mike was the perfect host, and the information he provided left us in awe. He personally is the face of the company and his enthusiasm and knowledge made the tour that much more enjoyable.
Hi Richie. Thank you for taking the time to leave your kind review. We are sorry to hear that the shipping timeline did not align with the deadline of your show. We hope to work with you on any future projects that you may have coming up in the near future. Best of luck with your event!
1554759573
5
I purchased a print but then realized that it would not be shipping in time for my event. After contacting ArtisanHD, they immediately voided my order and returned my refund. Great service.
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