Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
For Xmas 2018 I was bought a voucher for afternoon tea for two [approx. cost 40].It did not have a 'valid until' date and the purchaser is in no doubt that nothing was seen or heard then or since [until now] to suggest it was time restricted [likewise - me since it was received]. In 2020 an employee at The Lane viewed it and confirmed that it would be honoured at any time 'unless the business folded'. Because of circumstances it was only recently that it was decided to use it but I was dumbfounded when it was rejected by the Manager who stated 'vouchers are only valid for 12 months from purchase'. Underhand and appalling business practice but obviously quite lucrative.