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Hi Michelle, thank you for stopping into our shop! We love being a specialty outdoor company and the personal relationships that allows us to have with our customers. You are right that we do not have the depth of product of some of the big box stores. However, we are passionate outdoors people here to serve others who want to get outside and enjoy natures beauty. Please stop back and see us anytime!
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3
Minimal selection of gear. Some things are reasonably priced, but tents and backpacks are very pricy.
I want to apologize for the frustration with the snowshoe rental you placed last night. We are initiating that refund today and I wish we could control how many days it takes to go back on your card but unfortunately we cannot. I know the frustration really stems that you were able to pay for a rental that we cannot fulfill and I totally get that. We have changed our snowshoe website page due to this so this will not happen in the future. I want to thank you for bringing this to our attention. If you would be willing to give us another chance we would be honored to serve you in the future.
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2
Rented snowshoes online. My card was charged. Got a call this morning saying they don't have them and I'll be refunded by the end of next week. Lovely.
Ha! Tents full of snow....it's our life around here 6 months out of the year! Thank you for your review and we would love to serve you again.
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5
These guys couldn't have been nicer or more helpful. We rented their large 14' X 17' canvas hunting tent, and they fully explained how to set things up, how to put the stove together, and how to pack it back up again. They were even nice and understanding when we brought the tent back full of snow - it got VERY cold and snowy that week, and the snow did not melt from the canvas before we were able to bring it back.