Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
The team from Servpro North Rensselaer/South Washington Counties were fantastic from start to finish with a water-damage issue that required immediate attention. The team demonstrated clear communication, excellent follow-through, and absolute professionalism at every step. I recommend this company without hesitation.
John Flood and Gabrielle Hersey are polite and professional. I was able to collaborate and offer my services to Servpro for reconstruction services in New York. I am happy to build a relationship with such a great company.
When ServPro trucks show up with the logo "Like It Never Happened" they aren't kidding. I had a septic tank back up and I had a real shi**ty mess on my hands. My local guys couldn't do the job & thankfully having me the number for ServPro. At first, they said they couldn't get here until THURSDAY (this happened to be Friday afternoon). I explained my nasty situation. Gabrielle said she'd call me right back. I thought I'd never hear from them again, but sure enough within 15 min. I got a call saying that a crew would be at my house at 6:00PM!!! With a massive show of cleaning force 4 highly experienced and very nice guys showed up; donned hazmat suits/gloves/respirators and went to work. They were here until 10:30...on a FRIDAY NIGHT. They did an amazing job. They came back every day to check on the equipment they left here to dry the place out. By Tuesday the equipment was gone & our house was spotless. I've never met a more professional bunch in my life; and I'm old. I'd recommend John Flood and ServPro any day of the week.
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